At FirstCare Chemist, we are committed to ensuring that your orders are processed and delivered with care and efficiency. Please review our shipping policy to understand the terms and conditions related to your shipment.

Fast & Reliable Shipping

We focus on quick order fulfillment and reliable delivery.

• Orders confirmed before the daily cutoff time are usually processed and dispatched within 24 hours.
• In rare situations, dispatch may take up to 48 hours due to stock verification or high order volume.

Secure Packaging

We source all our products from verified and trusted manufacturers. Alongside quality assurance, we ensure safe packaging:

• All items are packed in durable, tamper-proof materials to prevent damage.
• Our packaging safeguards your products from spillage or contamination during transit.
• For your privacy, the contents of the package are kept confidential, with no indication of the items inside.

Shipping Charges

Shipping charges depend on your order value and location:

• Orders below ₹300: Standard shipping charges apply.
• Orders ₹300 and above: Free shipping is available on eligible orders.

Order Tracking

• Once your order is dispatched, a tracking number will be shared via email or SMS.
• You can track your shipment at any time to monitor its status.
• If a replacement is issued, new tracking details will be provided accordingly.

Weekend & Holiday Shipping

• No shipping is carried out on weekends or public holidays.
• Orders placed during these times will be processed on the next working day.

Customer Support

Facing issues with delivery or tracking? Our support team is here to help. Feel free to contact us 24/7 for assistance regarding your shipment.

Policy Updates

This shipping policy may be revised occasionally. We recommend checking this page regularly for any updates or changes.

Thank you for choosing FirstCare Chemist. We appreciate your trust and are committed to delivering your health needs safely and promptly.