At FirstCare Chemist, we are dedicated to processing and delivering your orders promptly and securely. Please review our Shipping Policy to understand our practices, timelines, and terms related to order fulfillment.

Fast & Reliable Shipping

We prioritize efficient dispatch and dependable delivery:

• Orders placed before the daily cutoff time are typically processed and dispatched within 24 hours.
• In rare cases—such as stock verification or high order volume—processing may take up to 48 hours.
• We strive to minimize delays and get your medicines to you as swiftly as possible.

Secure Packaging

Your health and privacy are our priority. We ensure:

• All products are packed using durable, tamper-proof packaging to prevent damage during transit.
• Packaging is designed to avoid spillage or contamination, preserving product integrity.
• For privacy, external packaging reveals no information about the contents.

Shipping Charges

Shipping fees vary based on your order value and location:

• Orders under ₹300: Standard shipping charges apply.
• Orders ₹300 and above: Eligible for free shipping.
• Additional charges may apply for remote areas or special delivery requests.

Order Tracking

Once your order is shipped:

• A tracking number will be sent via email or SMS.
• You can monitor the status of your delivery in real-time.
• If your order is replaced, new tracking details will be provided.

Weekend & Holiday Shipping

• We do not ship orders on Sundays or public holidays.
• Orders placed during these times will be processed on the next business day.

Customer Support

If you face any issues related to delivery or tracking, our 24/7 support team is here to assist. Don’t hesitate to reach out—we’re committed to resolving any concerns quickly.

Policy Updates

This shipping policy is subject to change without notice. We encourage customers to review this page regularly to stay updated on any modifications.

Thank you for choosing FirstCare Chemist.
We appreciate your trust and remain committed to delivering your healthcare essentials with speed, safety, and care.